SHIPPING & RETURNS

SHIPPING & RETURNS

Shipping

  • Free shipping with all orders. Deliver within 24 hours. 
  • Standard / Arrives 7-15 Business Days(USA 2-3 Days). (Please allow 2-4 weeks for delivery due to extremely high demand, In case of holidays or special cases, the time will be postpon）
  • If You Are Not Satisfied With Our Products, We Support Unconditional Return Without Affecting Secondary Sales in 30 days. (The customer shall bear the returned freight)

  • We have 24/7/365 Ticket and Email Support. If you have any questions , Please Send E-mail to [support@tacticpower]

Returns

  • If you need to return, please send email to our after-sales staff. Then send it to the address we replied.(Please do not send your purchase back to the manufacturer.)
  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
  • Our policy lasts 30 days. If 30 days have gone by since delivery, unfortunately we can’t offer you a refund or exchange.
  • To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original packaging.
  • There are certain situations where only partial refunds are granted (if applicable):
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error
  • Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Return address: Contact us at [support@tacticpower] for your country's return center address.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [support@tacticpower]

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [support@tacticpower] for more information on the process.