Shipping policy

Processing Time All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

Free Shipping We offer FREE standard shipping on all orders to the United States and Canada.

Shipping Methods We ship primarily via USPS (United States Postal Service), with additional carriers including UPS, DHL, FedEx, and other services as needed to ensure reliable delivery.

Domestic Shipping (United States) - FREE:

  • USPS First Class Mail: 3-5 business days
  • USPS Priority Mail: 2-3 business days
  • UPS Ground: 3-5 business days
  • Expedited options (USPS Priority Express, UPS Next Day, etc.) available at checkout for an additional fee

Canada Shipping - FREE:

  • USPS First Class International: 7-14 business days
  • USPS Priority Mail International: 6-10 business days
  • UPS Standard to Canada: 5-7 business days
  • Expedited options (DHL Express, UPS Expedited) available at checkout for an additional fee

International Shipping (Other Countries): We offer international shipping to select countries via USPS, UPS, DHL, and other international carriers. Shipping charges will be calculated at checkout. Delivery times typically range from 7-21 business days depending on destination and service selected.

Customs & Duties International customers (including Canada) are responsible for any customs duties, taxes, or fees imposed by their country.

Shipment Confirmation & Tracking You will receive a shipment confirmation email with your tracking number once your order has shipped. Track your package through the carrier's website using the provided tracking number.

Damaged Shipments If you receive a damaged order, please contact the shipping carrier to file a claim. Save all packaging materials and damaged items before filing a claim.

Lost or Stolen Packages We are not responsible for lost or stolen packages that are confirmed delivered to the shipping address provided. We will assist in confirming delivery details with the carrier but cannot provide refunds or replacements for packages marked as delivered.

Contact Us If you have any questions about shipping, please contact us at [support@tacticpower.com]